Privacy Policy
Last updated: August 28, 2025
Welcome to Multify! Your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, protect, and share your information when you use our platform.
1. Information We Collect
We collect information to provide and improve our services. Information is collected in the following ways:
Information you provide us directly:
Authentication Data: When you sign up using Google OAuth, we receive your public profile information from Google, such as name, email address, and profile picture. We do not have access to your Google password.
Original Content: We collect and store information you enter on our platform, such as brand profiles, ICP definitions, and lead search queries, to provide AI-powered lead discovery services.
Information we collect automatically:
Usage Data: We record information about your interaction with the platform, such as the number of lead searches performed, selected platforms, and accessed features.
Technical Data: We may collect information such as IP address, browser type, operating system, and device information to ensure the security and functionality of the platform.
Payment Information:
When you upgrade to a paid plan, your payment data is processed directly by our payment partner, Stripe. We do not store your credit card data on our servers. We only have access to information about your subscription status (active, canceled, etc.) to manage your plan.
2. How We Use Your Information
We use your information for the following purposes:
Provide and Maintain the Service: To create your account, enable your access, process your lead discovery queries, and manage your history.
AI Content Processing: Your lead search queries and ICP data are processed by AI to discover relevant leads and generate contextual replies.
Manage Your Subscription: To administer your plan (Free or Pro), control your credit usage, and process payments through Stripe.
Communication: To send important emails about your account, service updates, or referral system notifications.
Improvement and Security: To analyze how users interact with the platform, identify trends, fix issues, and protect the service against fraud or abuse.
3. Information Sharing
We do not sell your personal information. We share your data only in the following circumstances:
With Service Providers: With companies that help us operate, such as Stripe (payment processing), Supabase (backend infrastructure and database), and Google (authentication and AI processing). We require these partners to protect your information in accordance with this policy.
For Legal Compliance: If we are required by law or by a valid legal process to disclose your information.
4. Your Rights and Control
You have control over your personal information:
Access and Editing: You can access and edit your profile information on your account page.
Subscription Management: You can manage, change, or cancel your subscription at any time through Stripe's Customer Portal, accessible from your account page.
Account Deletion: You can request deletion of your account and data by contacting us.
5. Data Security
We implement technical and organizational security measures to protect your information against unauthorized access, alteration, or destruction. We use Supabase's secure infrastructure and follow industry best practices.
6. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any changes by posting the new policy on this page.
7. Contact
If you have any questions about this Privacy Policy, please contact us via email: info@multifyco.com